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STATEWIDE SUMMIT ON BEHAVIORAL HEALTH:
AN OPPORTUNITY FOR COLLABORATIVE CHANGE
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Transforming Early Responses: A Panel Discussion on Intercepts 0-1 in Behavioral Health Crisis Responses
Wednesday May 21, 2025 11:00am - 12:30pm EDT
Turf Valley-Grand Ballroom
This panel discussion will explore innovative crisis response and stabilization strategies, focusing on frequent utilizers of services. In addition to insights from our moderator Dr. Margie Balfour, panelists from Anne Arundel County, Baltimore City (including insights related to consent decree), Prince George’s County, Mid Shore to include the following counties (Caroline, Dorchester, Kent, Queen Anne and Talbot) and Washington County will share their experiences and best practices in handling crisis situations. The conversation will also address how local jurisdictions collaborate to divert individuals from unnecessary emergency room visits.  GOCPP will highlight the crisis intervention team (CIT) centers of excellence showcasing successful models and resources. Participants will gain valuable insights into effective systems for managing and stabilizing crises, particularly for those who frequently engage with these services.


Moderators
avatar for Margie Balfour, MD, PhD

Margie Balfour, MD, PhD

Chief of Quality & Clinical Innovation, Connections Health Solutions
Dr. Margie Balfour is a psychiatrist and national leader in quality improvement and behavioral health crisis services.  She is the Chief of Quality and Clinical Innovation at Connections Health Solutions, which provides 24/7 access to mental health and substance use care throughout... Read More →
Speakers
IN

Imani N. Booker-Lewis, MSW

LBHA Manager, Prince George’s County Health Department, Local Behavioral Health Authority
avatar for Jennifer Corbin, LCSW-C

Jennifer Corbin, LCSW-C

Crisis Response System Director, Anne Arundel County Police
Jennifer Corbin, LCSW-C is Director of the Anne Arundel County Crisis Response System which is under the direction of the A.A. County Mental Health Agency.  Much of her work is in collaborating with outside agencies to work with the crisis system such as A. A. County Police and Fire... Read More →
avatar for Lieutenant Steve Thomas

Lieutenant Steve Thomas

Crisis Intervention Team, Anne Arundel County Police
Steven Thomas, CCISM a Lieutenant with the Anne Arundel County Police has a BA from UMBC (Political Science and Sociology) and a MA from the University of Baltimore (Legal and Ethical Studies). He started as a patrolman with the Anne Arundel County Police in 1996 where he remained... Read More →
avatar for Timothy Jansen, LMSW

Timothy Jansen, LMSW

Chief Executive Officer, Community Crisis Services, Inc.
 LMSW, is the Chief Executive Officer of Community Crisis Services, Inc (CCSI) “Home of the Prince George’s County Hotline” where he began his social work career as a hotline volunteer in 1996.  Tim received his Master’s in Social Work from the University of Maryland School... Read More →
avatar for James H. Rhoden

James H. Rhoden

Assistant Director, Centers of Excellence Governor’s Office of Crime Prevention and Policy
James Rhoden is a seasoned executive with over 33 years of experience in law enforcement, behavioral health, and program management. As Assistant Director of the Center of Excellence within the Governor's Office of Crime Prevention and Policy (GOCPP), he leads initiatives to reduce... Read More →
avatar for Rachel Ames

Rachel Ames

Mental Health Coordinator, Centers of Excellence Governor’s Office of Crime Prevention and Policy
Rachel Ames initiated her work in the behavioral health continuum of care in 2005, providing trauma-informed and culturally responsive counseling services to individuals, couples, and families in several school and clinic settings in San Antonio, TX. Her prior experience as a research... Read More →
avatar for Randolph (Randy) Dupont, PhD

Randolph (Randy) Dupont, PhD

Behavioral Health Lead Member, Baltimore and Cleveland Federal Courts Police Consent Decree Monitoring Teams
Dr. Dupont works with behavioral health systems and crisis intervention strategies.  He is the Behavioral Health Lead Member for the Baltimore and Cleveland Federal Courts Police Consent Decree Monitoring Teams.  He is a professor and clinical psychologist at the University of Memphis... Read More →
avatar for Kathyrn (Katie) Dilley, LCSW-C

Kathyrn (Katie) Dilley, LCSW-C

Chief Executive Officer, Mid Shore Behavioral Health
Kathryn Dilley, LCSW-C, serves as the Chief Executive Officer of Mid Shore Behavioral Health, Inc., Core Service Agency serving as a local authority of the Behavioral Health Administration, Maryland Department of Health, representing Caroline, Dorchester, Kent, Queen Anne’s, and... Read More →
avatar for Casey Crowley, LCSW-C

Casey Crowley, LCSW-C

Program Director, Mobile Crisis Services, Sheppard Pratt
Casey Crowley LCSW-C is the Program Director for Washington County Mobile Crisis Services through Sheppard Pratt. She also serves as the local CIT Coordinator for Washington County. In this capacity, Casey has been able to collaborate and build on partnerships within the county in... Read More →
Wednesday May 21, 2025 11:00am - 12:30pm EDT
Turf Valley-Grand Ballroom
  Panel Discussion

Attendees (27)


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